Reseller portal: invoice PDF cannot be downloaded
(01/11/2026, 07:28) · Resolved after 25 h 47 min
- Reseller-Abrechnung
- Reseller-Portal
Resolved
Monthly invoice PDF downloads have been working again since the fix. This incident is resolved.
As of 11/11/2026, 00:40
99.08 %
Availability, 90 days
citexnode.com, signing in and everything you click in the dashboard.
The interface behind the dashboard.
MySQL databases, reachable at mysql.citexnode.de.
Confirmations, password resets and renewal reminders.
ns1.citexnode.de – answers DNS queries for domains on our nameservers.
ns2.citexnode.de – second nameserver at a different provider, copies every zone from ns1 automatically.
Whether ns1 and ns2 serve the same state for every domain on our nameservers.
Our customers' status pages on statuscx.eu and their own domains.
Der zweite Standort, seit dem 23.08. in Betrieb.
Die Maschine für neu angelegte Game-Server.
Die Maschine für neu angelegte TeamSpeak-Musikbots.
Die Maschine für die TeamSpeak-Musikbots. Hier läuft dein Bot, wenn im Dashboard node5 daneben steht.
TeamSpeak-Server am Standort Köln.
TeamSpeak-Server am Standort Frankfurt am Main.
Our customers' websites and apps behind the edge (Caddy) on the web cluster.
Building and rolling out new versions after a git push (deployd, BuildKit).
The MariaDB databases of Deploy projects (Galera cluster across three nodes).
Project volumes and files (GlusterFS, replicated).
First node of the web cluster.
Second node of the web cluster.
Third node of the web cluster.
reseller.citexnode.com: signing in, ordering, services, invoices and the admin area.
The API for reseller shops: catalogue, orders and instances via API key.
Hourly usage metering, monthly invoices and collection via Mollie.
Automatic deploys from GitHub repositories (Git, webhooks, API). Mirrors githubstatus.com.
For Deploy projects behind the Cloudflare proxy (CDN, DNS, SSL, network). Mirrors cloudflarestatus.com.
Topping up credit and reseller invoices through our payment provider Mollie (card, PayPal, bank transfer and more). Mirrors status.mollie.com.
One bar per day – hover or tap for details. The worse of check measurements and incident reports counts; outages count fully towards the percentage, partial outages half.
Measured from here against api.citexnode.com, averaged per time slot.
(01/11/2026, 07:28) · Resolved after 25 h 47 min
Resolved
Monthly invoice PDF downloads have been working again since the fix. This incident is resolved.
(31/10/2026, 03:34) · Resolved after 29 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 08:41) · Resolved after 17 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 08:41) · Resolved after 17 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 07:48) · Resolved after 38 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 07:47) · Resolved after 38 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 07:25) · Resolved after 18 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 07:24) · Resolved after 19 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 06:58) · Resolved after 1 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 05:32) · Resolved after 1 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 04:56) · Resolved after 1 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 04:30) · Resolved after 2 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 04:01) · Resolved after 12 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:08) · Resolved after 1 h 57 min
Resolved
The database cluster and all web nodes have been stable for over an hour. The web nodes have since been moved to another host without interruption. The incident is resolved.
(30/10/2026, 00:06) · Resolved after 6 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:06) · Resolved after 6 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:06) · Resolved after 13 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:04) · Resolved after 8 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:04) · Resolved after 8 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:04) · Resolved after 8 min
Resolved
The automated check is passing again. The component is reachable.
(30/10/2026, 00:04) · Resolved after 9 min
Resolved
The automated check is passing again. The component is reachable.
(29/10/2026, 10:16) · Resolved after 4 h 3 min
Resolved
All CitexNode Deploy services have been stable since the restore. The incident is resolved.
(28/10/2026, 18:59) · Resolved after 2 min
Resolved
The automated check is passing again. The component is reachable.
(28/10/2026, 18:46) · Resolved after 10 min
Resolved
The automated check is passing again. The component is reachable.
(28/10/2026, 18:37) · Resolved after 3 min
Resolved
The automated check is passing again. The component is reachable.
(28/10/2026, 18:32) · Resolved after 2 min
Resolved
The automated check is passing again. The component is reachable.
(27/10/2026, 14:20) · Resolved after 29 h 53 min
Resolved
Resolved: vServers with Intel Xeon have been orderable and provisioned normally since the fix. Thanks for your patience!
(27/10/2026, 11:24) · Resolved after 4 min
Resolved
The automated check is passing again. The component is reachable.
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