CitexNode Status

All systems operational

1 open incident · As of 13/09/2026, 19:08

Current incidents

NoticeInvestigating

Node 2 · Eygelshoven running via detour

12/09/2026, 11:54 · for 31 h 15 min · Node 2 · Eygelshoven

  1. Investigating12/09/2026, 11:54

    Since 10 September our control server reaches Node 2 only via Node 3, because a filter at the data centre provider drops the direct connection.

    What this means for you: nothing. Everything works; the detour is one extra hop inside the same data centre.

    We are waiting for the provider's answer and will remove the detour as soon as the direct path is clear again.

Systems

Platform

Website und Dashboard

citexnode.de, signing in and everything you click in the dashboard.

Operational
90 days100.00 % availabilityToday

API

The interface behind the dashboard. When it is down your servers keep running, but console, file manager and renewals do not work.

Operational
90 days100.00 % availabilityToday

Datenbanken

The MySQL databases you can create for your server, reachable at mysql.citexnode.de.

Operational
90 days100.00 % availabilityToday

E-Mail-Versand

Confirmations, password resets and renewal reminders. Signed with DKIM, protected by SPF and DMARC.

Operational
90 days84.55 % availabilityToday

TeamSpeak

The TeamSpeak instance in Frankfurt that hosts the booked servers. Measured at the ServerQuery port every 30 seconds.

Operational
90 days100.00 % availabilityToday

Locations

Node 1 · Frankfurt am Main

Your worlds and files live here when the dashboard shows node1 next to your server.

Operational
90 days100.00 % availabilityToday

Node 2 · Eygelshoven

The machine for Discord bots. Your files live here when the dashboard shows node2 next to your bot.

Operational
90 days86.82 % availabilityToday

Node 3 · Kerkrade

Your worlds and files live here when the dashboard shows node3 next to your server.

Operational
90 days100.00 % availabilityToday

Node 4 · Frankfurt am Main

The machine for the TeamSpeak music bots. Your bot runs here when the dashboard shows node4 next to it.

Operational
90 days100.00 % availabilityToday

One bar per day. Green means no incident, orange degraded, red outage, grey not watched yet. The percentage counts outages only as downtime.

This week

Full history

Sunday, 13 September 2026

Partial outageResolved

Sign-in on citexnode.com disrupted

13/09/2026, 14:40 to 13/09/2026, 16:00 · 1 h 20 min · Website und Dashboard

  1. Resolved13/09/2026, 16:00

    Resolved: signing in on citexnode.com works again, with Discord, Google and with e-mail, password and the code from the app.

All 5 updates

Saturday, 12 September 2026

NoticeInvestigating

Node 2 · Eygelshoven running via detour

12/09/2026, 11:54 · for 31 h 15 min · Node 2 · Eygelshoven

  1. Investigating12/09/2026, 11:54

    Since 10 September our control server reaches Node 2 only via Node 3, because a filter at the data centre provider drops the direct connection.

    What this means for you: nothing. Everything works; the detour is one extra hop inside the same data centre.

    We are waiting for the provider's answer and will remove the detour as soon as the direct path is clear again.

Friday, 11 September 2026No incident.

Thursday, 10 September 2026No incident.

Wednesday, 9 September 2026

OutageResolved

Node 2 · Eygelshoven offline

09/09/2026, 12:01 to 12/09/2026, 11:52 · 2 d 23 h · Node 2 · Eygelshoven

  1. Resolved12/09/2026, 11:52

    Resolved. Node 2 has been fully connected to our control plane again since 10 September, 15:51: start, stop, console, file manager, backups and the usage display all work. Your servers and bots kept running throughout.

    What happens next: the connection still takes a detour through Node 3 in the same data centre. Nothing changes for you and encryption stays end to end.

    The actual cause, a filter inside the data centre provider's network between our control server and Node 2, is reported there as a ticket and not yet fixed. We track the removal of the detour as a separate incident so nothing stays open here that is already working.

All 4 updates

Tuesday, 8 September 2026No incident.

Monday, 7 September 2026No incident.

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