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Dashboard: endless loading after signing in

(02/11/2026, 11:03) · Resolved after 4 h 17 min

  • Website und Dashboard
  1. Resolved

    Resolved. Team accounts without a second factor now see the setup notice in the admin area instead of a loading loop.

  2. Monitoring

    The fix is live. Team accounts without a second factor now see the setup notice in the admin area instead of a loading loop. We are keeping an eye on it and waiting for feedback from the affected account.

  3. Cause identified

    Cause found: team accounts without a second factor (2FA or passkey) get stuck in a loading loop in the admin area instead of seeing the setup notice. Our logs show no errors in the customer dashboard or on customer servers. A fix is in progress.

  4. Investigating

    We have received a report that the dashboard keeps loading after signing in and shows errors such as "no permission". We are looking into it.