Dashboard: endless loading after signing in
(02/11/2026, 11:03) · Resolved after 4 h 17 min
- Website und Dashboard
Resolved
Resolved. Team accounts without a second factor now see the setup notice in the admin area instead of a loading loop.
Monitoring
The fix is live. Team accounts without a second factor now see the setup notice in the admin area instead of a loading loop. We are keeping an eye on it and waiting for feedback from the affected account.
Cause identified
Cause found: team accounts without a second factor (2FA or passkey) get stuck in a loading loop in the admin area instead of seeing the setup notice. Our logs show no errors in the customer dashboard or on customer servers. A fix is in progress.
Investigating
We have received a report that the dashboard keeps loading after signing in and shows errors such as "no permission". We are looking into it.