CitexNodeStatus
Back to overview
Partial outageResolved

Own vServers cannot be ordered or managed

(25/10/2026, 04:15) · Resolved after 2 d 10 h

  • API
  • Website und Dashboard
  1. Resolved

    Custom vServers are fully available again. Ordering new vServers and managing existing servers through the dashboard are working normally again. The certificate change on our virtualization hosts has been completed successfully.

    We continue to monitor the platform to ensure all services remain stable.

  2. Monitoring

    Fixed: the platform now talks to the virtualisation hosts using their new certificates. Own vServers can be ordered and controlled in the dashboard again since 17:25 UTC. We are monitoring.

  3. Cause identified

    Since about 03:15 UTC our own vServers (including Intel Xeon, Ryzen, EPYC) have shown as unavailable, and existing vServers cannot be controlled from the dashboard. The servers themselves keep running normally. The cause is a certificate change on our virtualisation hosts that the platform had not picked up yet. We are switching it over now.