Brief storage stall: game servers on Node 3 stopped
(23/10/2026, 21:16) · Resolved after 2 h 54 min
- Node 3 · Frankfurt am Main
- API
- Datenbanken
- E-Mail-Versand
- Node 5 · Frankfurt am Main
Resolved
There have been no further stalls since the brief storage hang at 21:16–21:19 CEST, and all systems are running normally. This incident is resolved. If your server is still stopped since then, please restart it from the dashboard.
Monitoring
Disks are responding at normal speed again; there has been no further stall since 21:19. We will keep watching for about an hour.
Cause identified
Between about 21:16 and 21:19 CEST several of our servers at the data centre provider could not write to their disks for 2–3 minutes. Mainly game servers on Node 3 were affected: Minecraft servers stalled while saving, some were shut down safely by the server itself (the world was saved first). The API, databases and mail may also have been briefly slow during that time.
Everything has been running normally since 21:19. If your server has been stopped or stuck since then, please restart it from the dashboard. We have asked the provider for the cause.